Privacy Policy for MainStreetPlace.com
1. Introduction
At MainStreetPlace.com, we are deeply committed to protecting your privacy and ensuring the responsible handling of your personal data. We recognize the importance of safeguarding personal information and are dedicated to maintaining high standards of data protection in accordance with applicable data privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit or interact with our website.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all users of our website (mainstreetplace.com), including visitors, registered account holders, and customers engaging with our services. MainStreetPlace.com acts as the Data Controller for the purposes of GDPR and determines the purposes and means by which personal data is processed. This policy applies exclusively to online data collected through our platform and does not extend to data collected offline or through other channels.
3. Categories of Data We Process
We collect a variety of personal data in order to provide and enhance our services. The categories of data we may process include:
a) Usage Data:
Information automatically collected during your use of our website, including IP address, browser type and version, operating system, referral source, pages viewed, and time spent on each page.
b) Account Data:
Personal details you provide when creating an account, such as your name, residential or billing address, email address, and phone number.
c) Profile Data:
Any additional information provided through your user profile including preferences, purchase history, feedback, and behavioral patterns while using the website.
d) Communication Data:
Records of communications with customer support, inquiry forms, contact submissions, reviews, and any other direct correspondence.
e) Technical Data:
Information from your device and connection including device ID, system configuration, time zone settings, and plug-in types.
f) Transaction Data:
Details related to purchases, payment methods, billing and shipping information, order history, and delivery status.
g) Preference Data:
Selections regarding promotional communications, notification settings, product interests, and participation in surveys or beta features.
4. Legal Basis for Data Processing
Our collection and use of your personal data is based on the following legal grounds:
a) Consent:
Where legally required, we seek your explicit consent before collecting or processing certain types of data.
b) Contractual Necessity:
We process your data when it is necessary to fulfill our contractual obligations, such as order fulfillment or account access.
c) Legitimate Interests:
We process data to pursue our legitimate interests, such as securing the website, improving functionality, or ensuring customer satisfaction, provided your rights do not override those interests.
d) Legal Obligations:
We may process or retain certain personal data as required by applicable legal obligations or government authorities.
5. Your Rights Under Data Protection Laws
If you are a resident of the European Economic Area (EEA) or California, you are entitled to specific rights regarding your personal data, including:
– Right of Access: Obtain confirmation as to whether your data is being processed and access your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, subject to certain exceptions.
– Right to Restrict Processing: Limit the way we use your data under specific conditions.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format to transfer to another controller.
– Right to Object (GDPR): Object to processing based on legitimate interest or direct marketing purposes.
– Right to Opt-Out (CCPA): Opt out of the sale of personal data (we do not sell your data).
To exercise your rights, please email us at [email protected].
6. Security Measures
We implement and maintain robust technical and organizational security measures to ensure the integrity and confidentiality of your personal data. These include:
– Encryption of sensitive data in transit and at rest
– Automated access controls and multi-factor authentication
– Regular vulnerability assessments and security audits
– Employee training on data protection responsibilities
– Secure data storage and daily backups
7. International Data Transfers
Your data may be transferred outside of your jurisdiction to countries that may not have equivalent data protection laws. When we transfer personal data internationally, we rely on appropriate safeguards including:
– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions where applicable
– Binding corporate rules, consent mechanisms, or other regulatory authorizations
We ensure that all data transfers comply with applicable legal requirements aimed at safeguarding the privacy and rights of individuals.
8. Data Retention
We retain personal data only for as long as it is necessary for the purposes for which it was collected, or to comply with legal and regulatory requirements. Data retention periods include:
– Usage Data: 12 months for analytics and performance optimization
– Account and Profile Data: Active duration of your account and up to 6 years thereafter for legal compliance
– Communication Data: 3 years for customer service improvement and documentation
– Transaction Data: 7 years for accounting and tax purposes
– Marketing Preference Data: Retained until consent is revoked or data is deemed outdated
9. Cookie Policy
MainStreetPlace.com uses cookies and similar tracking technologies to enhance user experience, personalize content, and analyze website traffic. Cookies used include:
– Essential Cookies: Required for basic website functions, login, and secure access
– Functional Cookies: Enhance website performance and customization
– Analytics Cookies: Collect aggregated data on site usage to improve performance
– Performance Cookies: Monitor system performance and troubleshoot errors
10. Cookie Management and Compliance
You may manage your cookie preferences at any time through your browser settings or through the cookie consent banner provided upon visiting MainStreetPlace.com. In jurisdictions where required, we will not place non-essential cookies without your consent.
To comply with GDPR and CCPA, we:
– Obtain prior consent for cookies as required
– Provide full transparency on data collection
– Offer opt-out options for data sales (where applicable)
– Honor “Do Not Track” and Global Privacy Control browser settings where technically feasible
11. Protection of Children’s Data
MainStreetPlace.com does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such information without appropriate parental consent, we will take immediate steps to delete it. Parents or guardians who believe that their child has submitted personal data without consent should contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time in order to reflect changes in legal requirements, our practices, or platform functionality. Any material updates will be communicated to users through appropriate channels, such as website banners or email notifications, where applicable. Continued use of MainStreetPlace.com indicates acceptance of any updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Website: https://mainstreetplace.com
We are committed to addressing your concerns promptly and transparently.
MainStreetPlace.com affirms its commitment to responsible data handling and compliance with all applicable privacy laws and best practices. If you have any further inquiries about how your personal data is processed or protected, please do not hesitate to reach out.